OSU Health Plan – Customer Service
OSU Health Plan | Customer Service is a department in OSU Health Plan at Ohio State. In 2025 it had 4 positions held by 4 people, with a median base pay of $55,661 and a highest base pay of $70,908.
Search all 4 positions in this department
Pay by year
| Year | Positions | People | Median pay | Highest pay | Combined base pay |
|---|---|---|---|---|---|
| 2025 | 4 | 4 | $55,661 | $70,908 | $229k |
| 2024 | 3 | 3 | $50,856 | $61,651 | $163k |
| 2023 | 4 | 4 | $48,672 | $59,280 | $198k |
| 2022 | — | — | — | — | — |
| 2021 | 4 | 4 | $38,511 | $45,053 | $159k |
The 2022 file has no Health System or Athletics positions (only 22,315 rows in total), so counts and totals for that year run low.
Job titles in 2025
| Job title | Positions | Median pay |
|---|---|---|
| Member Services Representative 3 | 2 | $55,661 |
| Manager 1, Customer Service | 1 | $70,908 |
| Member Services Representative 2 | 1 | $46,613 |
Highest base pay in 2025
| Name | Job title | FTE | Base pay |
|---|---|---|---|
| Sterling, Marcella | Manager 1, Customer Service Health System | 1 | $70,908 |
| Wells, Terena | Member Services Representative 3 Health System | 1 | $27.69/hr ≈ $57,595/yr |
| Russell, Idaly | Member Services Representative 3 Health System | 1 | $25.83/hr ≈ $53,726/yr |
| vaid, Allanya | Member Services Representative 2 Health System | 1 | $22.41/hr ≈ $46,613/yr |
Top 4 of 4 positions. Search all positions.